Logistics Services

Shadows (Guest Support Staff)

Personal support, for every guest who needs it.

Shadows are dedicated guest-support staff members assigned to specific guests, typically VIPs, elderly guests, or guests with special needs, to provide attentive support throughout the event.

What's included

  • One-to-one assignment based on guest needs
  • Full-event accompaniment from arrival to departure
  • Mobility, language, and dietary assistance
  • Medication and schedule reminders if required
  • Discreet professional conduct
  • 24-hour availability for assigned guests

How it fits your event timeline

Shadow assignments confirmed 1 week before. Briefing with assigned guest on Day 1.